Delivery Policy

Last updated: 13 October 2026

Digital delivery only

Kindly Reply invitations are 100% digital. Nothing is printed or posted, so there are no shipping fees and no delivery address is needed.

How delivery works

Place your order. You'll receive an order confirmation by email.
Fill in your details. We'll email you a form for your names, date, venue and the details you want guests to see.
We design your invitation. Your invitation is ready in your personal portal within 3 to 5 days of us receiving your completed form.
Share your link. Your invitation lives at your own link, kindlyreply.to/yourname, ready to send by text, WhatsApp, email or socials.

The 3 to 5 day turnaround starts when we receive your completed details form, so the sooner you send it, the sooner your invitation is ready.

Delays

If anything is likely to delay your invitation, we'll let you know by email as soon as possible.

Haven't received your invitation?

Check your spam or promotions folder first. If you still can't find it, email support@kindlyreply.com.au with your order number and we'll sort it out.